> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://smartpractice.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# WCC Returns

1. Kies PlanSmart

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_1stf213.png)

2. Kies "Other"

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_1i6dq7n.png)

3. Klik op "WCC Returns"

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_1kn6m0m.png)

4. Filter die verslag soos benodig

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_a4tbrl.png)

5. Klik op "Show Report"
![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_1il8xf8.png)

6. Klik op "Files"

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_1uecs2d.png)

7. Klik op "Upload to current file categories"

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_ub8yo6.png)

8. Kies die kategorie

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_1rj67a7.png)

9. Kies die file

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_11vv8jc.png)

10. Kies aan wie die e-pos gestuur moet word, of voeg 'n ander ontvanger by.

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_snwvuq.png)

11. Klik op "Upload Files"

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_1x6gwjv.png)

12. Die kliënt sal nou 'n groen regmerkie hê om aan te dui dat 'n file vir hierdie kliënt opgelaai is.

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_15oowsp.png)

13. Klik op die groen regmerkie en jy kan nou notas byvoeg en as voltooi stel. Jy kan ook ander gebruikers in kennis stel.

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_1s0scm1.png)

14. Klik op "Save"

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_135f61h.png)

15. Die verslag sal jou wys watter WCC Returns gedoen is of nie gedoen is nie, of die files opgelaai is en of daar notas is.

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_gz1k6.png)

16. Die verslag sal ook die totale WCC-kliënte vertoon, en die persentasie van elke jaar wat voltooi is.

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_12im47v.png)