> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://smartpractice.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Replace a User

||| Only Supervisor and Partner status users can replace users. 

${youtube}[Replace a User](gZLQqJ-ag-4)

${color}[#d1d1d1](_____________________________________________________________________________________________________________________________________________________)

1. Click on the dropdown menu.

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_9pu76l.png)

2. Click on User Settings

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_1ptn3fj.png)

3. Click on Replace User

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_ywkeim.png)

4. Select the user you want to replace from the dropdown list. 

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_17oci7h.png)

5. Click on Continue

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_xa1m4y.png)

6. Change the details to the new users details. 

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_c949gy.png)

7. Click on Update Details

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_ymzmmo.png)