> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://smartpractice.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Update User Billing Rates

||| Only Supervisor and Partner status users can update user billing rates.  

${youtube}[Update User Billing Rates](OZvf7bI77kY)

${color}[#d1d1d1](_____________________________________________________________________________________________________________________________________________________)


1. Click on the dropdown menu.

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_1y13amg.png)

2. Click on User Settings 

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_bzyjj6.png)

3. Click on Update User Rates

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_19riajm.png)

4. Click on the pencil icon for the user rate you want to amend. 

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_rpq8ro.png)

5. Type in the new rate and click the save icon. 

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_qvu9n8.png)


* _You can also increase all user billing rates by a %._

![](https://storage.crisp.chat/users/helpdesk/website/e444844005638000/image_1npzeza.png)